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Author

Shalini Gautam

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2026

From Interface to Intention: How Platform Design and Risk Perceptions Shape Trust in Online Food Delivery

Online food delivery (OFD) platforms operate in a digital environment shaped by increasing data regulation and cybersecurity concerns. Consumer decisions in such settings extend beyond convenience. They are influenced by how platforms manage privacy, security, and transparency. This study examines the role of User Inte...

Roli Wadhwa, Shalini Gautam, Ranchay Bhateja · 0 citations

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