UNEVEN ENGAGEMENT: HOW DIGITAL HR TECHNOLOGY, FLEXIBILITY, LEADERSHIP AND INCLUSION DIFFERENTIALLY SHAPE EMOTIONAL, COGNITIVE AND BEHAVIOURAL ENGAGEMENT AMONG MID-LEVEL BFSI PROFESSIONALS
Post-pandemic organisational research has largely treated employee engagement as a single composite outcome and HR practices as a uniformly positive influence upon it. This study departs from that convention by decomposing employee engagement into its emotional, cognitive and behavioural dimensions and testing whether...