As autonomous agents rapidly evolve, their ability to reliably manipulate ubiquitous digital documents has become critical for enabling general-purpose AI assistants and automating complex workspace workflows. In this paper, we introduce DocOps, a deterministically verifiable evaluation framework underpinned by a hierarchical taxonomy that deconstructs document operations inspired by real-world practices into atomic dimensions and escalating workflow complexities. Based on DocOps, we systematically evaluate representative closed- and open-source models across various agentic harnesses, revealing that even the most advanced frontier configurations still exhibit profound limitations when handling highly coupled, long-range tasks. Furthermore, a fine-grained analysis of existing agents'manipulation behaviors uncovers 3 key failure modes: long-term state tracking collapse, shallow semantic verification, and destructive editing of structural metadata. Ultimately, our work exposes the capability boundaries of agents in maintaining global document consistency, shedding light on the future design of robust, non-destructive agents for complex digital ecosystems.
Jiazhen Jiang, Boxi Cao, Lingyong Yan et al.· 1 citation
Autonomous agents are increasingly adopted to complete complex, multi-tool workflows in real-world settings. However, existing benchmarks typically separate tasks by application or capability and evaluate agents in environments that are cleaner and more stable than those encountered in practice. We introduce DuMateBench, a real-session benchmark reconstructed from anonymized and privacy-screened user sessions collected from a large-scale production agent platform. Each task preserves the relevant pre-solution interaction history, persistent configurations, and workspace state, and is then validated through human verification. The resulting benchmark comprises 200 tasks spanning 8 broad scenarios and 17 fine-grained capability categories, with most tasks requiring multiple capability coordination. We execute these tasks in isolated Docker containers injected with three forms of real-world environmental complexity: Insufficient, Unstable, and Noisy, and assess performance using a hybrid deterministic and LLM-as-Judge evaluation protocol. Experiments across five representative autonomous-agent frameworks paired with four state-of-the-art LLMs reveal substantial gaps in strict task completion. Complementary robustness, efficiency, and diagnostic analyses further show that performance under environmental perturbations is jointly shaped by the capabilities of the LLM and the surrounding agent framework. The code and data are publicly available at https://dumatebench.com/.
Zechun Niu, Yukun Zhao, Jia-Xin Zhang et al.· 0 citations