Implementasi Kebijakan Layanan Pengaduan Masyarakat Melalui SP4N-LAPOR! Di Dinas Komunikasi, Informatika, Statistik Dan Persandian Provinsi Banten
This study aims to analyze the implementation of public complaint service policy through the National Public Service Complaint Management System–Online People's Aspirations and Complaints Service (SP4N-LAPOR!) at the Communication, Informatics, Statistics, and Encryption Office of Banten Province. The study is motivate...