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Suniti Devi

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Conference Jul 2026

AI-based Customer Churn Prediction System using XGBoost for Early Retention and Revenue Optimization

The study aims to develop an AI-based customer churn prediction system using the XGBoost algorithm to improve prediction accuracy and enable early identification of customers who are likely to leave a service. A total of 2000 customer records were used for the analysis. Two categories were considered for comparison; Gr...

B.Rajesh, V.Ramesh, Suniti Devi et al. · 0 citations

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