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Author

Susan Nzioki

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Review Open access Aug 2026

Navigating Institutional Performance through Employee Experience: The Moderating Role of Innovative Culture in Kenyan Public Universities

In the contemporary global knowledge economy, the performance of Higher Education Institutions (HEIs) is a critical indicator of national development. However, public universities in Kenya face systemic performance challenges despite possessing a cadre of highly experienced academic and administrative staff. This study...

Evelyne Karwirwa Gitonga, Susan Nzioki, N. Rintari · 0 citations
Review Open access Aug 2026

The Psychological Micro-Foundations of Institutional Excellence: Employee Attitude and Innovative Culture in Kenyan Public Universities

Organizational performance in knowledge-intensive sectors is increasingly understood to reside in the intangible human factor. While technical skills and knowledge are foundational, the will to perform, encapsulated in employee attitude, is often the primary differentiator between high-performing and stagnant instituti...

Evelyne Karwirwa Gitonga, Susan Nzioki, N. Rintari · 0 citations

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