ITEBIS PGRI Dewantara Academic Service Chatbot Based on IndoBERT and Retrieval-Augmented Generation (RAG)
Abstract. Academic administrative services must stay responsive beyond regular hours, yet repetitive student inquiries add to staff workload. Retrieval-Augmented Generation (RAG) with a fine-tuned language model offers a way to automate accurate, round the clock responses in Indonesian. Purpose: This study develops a p...