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Sponsored Artificial Intelligence: A Modern Approach, Global Edition Artificial Intelligence: A Modern Approach, Global Edition

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Syermi S. E. Mintalangi

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Open access Sep 2026

Management control system and employee and institutional performance in the digital transition: A levers-of-control case study of BAPENDA Manado City

Digital transformation in the public sector encourages government organizations to strengthen their Management Control System (MCS) in order to support improvements in employee and institutional performance. This study aims to analyze the implementation of the MCS at the Regional Revenue Agency (BAPENDA) of Manado City...

Emily Grasia Putri Mongdong, Natalia Y. T. Gerungai, Syermi S. E. Mintalangi · 0 citations

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