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Tiago Oliveira

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Review Jul 2026

Beyond the prompt: understanding ChatGPT outcomes through the lens of IT identity

Investigating how individuals form a sense of identity around ChatGPT finds that regular interaction with ChatGPT is associated with the development of a distinct IT identity, and the presence of sufficient resources and organizational or contextual support significantly moderates this relationship, shaping user behaviors in meaningful ways.

Sofia Godinho, Tiago Oliveira, Catarina Neves · 0 citations