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Tyler McDonald

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#natural language process... Jul 2026

Rating the Pitch, Not the Product: User Evaluations of LLMs Reflect Expectations More Than Performance

After interaction, users are still rating the pitch, not the product: user-elicited LLM evaluations, including the preference data driving public leaderboards, measure expectation management at least as much as the model itself.

Robert D. Morabito, Tyler McDonald, C. Viswanath et al. · arXiv.org · 0 citations