Valerică Greavu-Șerban

Integrating LLM in Business Process Management: A Conceptual Framework for Augmenting the Process Lifecycle

A lifecycle-based conceptual framework for allocating and governing LLM use across the six stages of the BPM lifecycle, which positions LLMs as tools for turning unstructured information into preliminary process knowledge, while established BPM methods and human expertise remain responsible for validating consequential...