Evaluating the Governance Execution Gap in the Customer Onboarding Process at PT XYZ: An Integrated Coso and three Lines Model Approach
This study aimed to evaluate the implementation of internal control based on the COSO Internal Control–Integrated Framework (IC-IF) 2013 and the Three Lines Model (TLM) at PT XYZ, a BAPPEBTI-licensed futures brokerage company. The research was motivated by recurring procedural violations during 2022–2024, including non...