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Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

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Vivek Sinha

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#small language model Open access Oct 2026

One Door, Three Modes: Designing a Multi-Channel Appointment Booking System Driven by Conversational Agents

Small service businesses such as clinics receive booking requests through WhatsApp, Instagram and Messenger messages, phone calls and web forms, and many have no calendar system at all. We describe the design of ABS, an appointment booking system in which conversational agents take bookings across these channels for ma...

Vivek Sinha · 0 citations

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