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Open access Sep 2026

Development of an Academic Chatbot Based on Natural Language Processing for Student Information Services at Universitas Bina Darma

Purpose: Repetitive academic inquiries and substantial linguistic variation in informal Indonesian student messages can reduce the consistency and timeliness of university information services. This study develops and evaluates an academic chatbot for student information services at Universitas Bina Darma through Whats...

Muhammad Arif Rahmad Syahputra, Widyanto, Muhammad Nasir · 0 citations

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