Open access
Oct 2026
Message Over Modality: Toward a Source-Agnostic Message Evaluation Framework for AI-Delivered Social Support
As artificial intelligence (AI) systems increasingly take on socially supportive roles, questions remain about how users perceive such support across different AI modalities (i.e., the form through which an AI system communicates, such as voice, embodiment, or text). This study examines early-stage evaluations formed a...
Varun Rijhwani, Chad Edwards, Autumn P. Edwards et al.
· SAGE Open · 0 citations