Xiaojie Ma

Evaluation of generative AI-driven chatbots as sources of consumer health information on hand, foot, and mouth disease: a cross-sectional comparative study of safety, accuracy, information quality, readability, and empathy

Across a limited set of standardized English-language prompts, the five chatbots often generated coherent HFMD information, but occasional safety-relevant inaccuracies and readability barriers remained, suggesting these systems may support general information seeking but should not replace individualized professional a...