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Y. Andriani

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Open access Sep 2026

The Relationship between Nurse Performance and Patient Satisfaction in the Inpatient Units of Dr. Etty Asharto Hospital, Batu City

Background: Nursing care is the health service most directly connected to inpatients, since nurses interact with patients around the clock throughout treatment and recovery. Hospital service success depends heavily on nurse performance, yet complaints regarding slow responsiveness, inadequate communication, and lapses...

Y. Andriani · 0 citations

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