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Yi-Zhuo Ma

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Review Open access Jul 2026

Building AI capability from digital orientation: the roles of organizational learning, organizational forgetting, and trust in AI

A framework with mediation and moderation is proposed to explain the direct and indirect effects of digital orientation on AI capability, mediated by organizational learning and organizational forgetting, and moderated by the level of AI trust within the firm.

Wei Yang, Yi-Zhuo Ma, Qiu-Rong Yang · 0 citations

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