Skip to content

Author

Yosra Alkhaled

1 paper indexed here

We haven’t gathered this author’s papers yet. Follow them and we’ll fetch their work.

Not the right person? Other researchers publish under this name.

Review Open access Aug 2026

When Engagement Fails to Bridge Trust: Customer Engagement as a Selective Mediator between Relationship Quality, Service Quality, and Loyalty in International Student Recruitment Agencies

International student recruitment agencies (“education agents”) channel a large and growing share of cross-border enrolment, yet their customer relationships remain almost unstudied in services marketing. This study asks whether customer engagement mediates the effects of relationship-quality dimensions (satisfaction,...

Yosra Alkhaled, Valliappan Raju · 0 citations

We use cookies to run the site and, with your consent, for analytics and to show ads. See our Cookie Policy.