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Author

Yu-Lin Yang

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Open access Oct 2026

Multimodal customer intent recognition and profile dynamic update network based on temporal attention and gated fusion

Accurate recognition of customer intent, together with the timely maintenance of user profiles, underpins a range of downstream applications including personalized recommendation, customer segmentation, targeted promotion, customer relationship management (CRM) and customer service quality assurance. Three practical li...

Yu-Lin Yang, Guo-Sheng Lei, Jun-Ning Guan et al. · 0 citations
Preprint Oct 2026

Progressive Learning from Content to Relevance to Personalization for CTR Prediction

FineSID is proposed, a progressive learning framework that unifies content tokenization, query--item semantic pretraining, and personalized post-training via a shared fine-grained discrete representation that improves within-product creative discrimination and improves within-product creative discrimination.

Zhi-Guang Yang, Yu-Lin Yang, Fu-Yu Lv et al. · 0 citations

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