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Zainur Romadhon

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Review Open access Aug 2026

Multi-Platform Healthcare Sentiment Analysis Using Kappa-Validated Lexicon Labelling and SMOTE-Enhanced Naive Bayes

This study develops an automated sentiment analysis system for classifying reviews of the RSI Sunan Kudus mobile application, collected from Google Play Store, Google Maps, and YouTube (N = 1,428). Sentiment labels were automatically assigned using a domain-adapted Indonesian lexicon (87 positive / 100 negative terms),...

Fikri Hamdhan Dwi Saputra, Fajar Nugraha, Zainur Romadhon · 0 citations

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