Zheng-Kun Zhang

A cross-sectional evaluation of large language model chatbot interfaces for patient-facing herpes zoster information: safety, information quality, and readability

Background Large language model (LLM) chatbots are increasingly used to obtain health information. However, fluent and clinically plausible responses may still contain safety-relevant omissions, inadequate source attribution and disclosure, or difficult-to-read text. Objective To evaluate the safety, accuracy, empathy,...