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Author

Ziyaad Diljoor

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Review Jul 2026

A framework for AI readiness and strategic adoption: developing a public sector AI maturity model through systematic review and synthesis

The analysis shows that AI adoption in public administration is primarily driven by organizational and environmental determinants rather than by technical capabilities alone, and proposes a five-level AI maturity model illustrating a cumulative progression from ad hoc experimentation to integrated and accountable AI us...

Ziyaad Diljoor, Thibaut Coulon · 0 citations

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