From Review to Reuse: How Post-Task Workflow Can Support Human-AI Agent Interaction
TL;DR
This work investigated post-task workflows: editable, graph-based representations of an agent's completed execution that improve their understanding and error detection over a prompt-only condition, and found that validation succeeded mainly when users cross-checked across multiple evidence sources.
Abstract
AI agents can automate tasks by turning a single natural-language request into a multi-step process spanning tools, files, and applications. Users are often left to judge that process from fragmented execution information and the final output. To make the completed process easier to understand, validate, and reuse, we investigate post-task workflows: editable, graph-based representations of an agent's completed execution. We first analyzed 10,803 public workflow templates from n8n to characterize real-world automation practice, then developed Trace2Flow, a research probe that translates agent execution traces into interactive post-task workflows. In a study, participants (N = 20) reviewed agent executions with prompt or agent errors. We found that post-task workflows improved their understanding and error detection over a prompt-only condition, and that validation succeeded mainly when users cross-checked across multiple evidence sources. For follow-up tasks, adapting the workflow matched adapting the prior prompt in success, time, and difficulty, and was often preferred.
