Moving Phones, Active Peers: Exploring the Effect of Animated Phones as Facilitators in In-Person Group Discussion
TL;DR
This work investigates how animating personal smartphones to move expressively, without compromising regular functions, can transform them into embodied facilitators for co-located group interaction, and develops AnimaStand, a movement-enabled phone stand that animates phones to deliver facilitation cues according to conversation dynamics.
Abstract
In today's in-person group discussions, smartphones are integrated as intelligent workstations; yet given their co-presence in such face-to-face interactions, whether and how they may enhance people's behavioral engagement with others remains underexplored. This work investigates how animating personal smartphones to move expressively, without compromising regular functions, can transform them into embodied facilitators for co-located group interaction. In the four-stranger small-group discussion setting, guided by Tuckman's group-development theory, we conducted a design workshop (n=12) to identify problematic group-work circumstances and design expressive, attention-efficient animated phone facilitations. Subsequently, we developed AnimaStand, a movement-enabled phone stand that animates phones to deliver facilitation cues according to conversation dynamics. In a between-subjects Wizard-of-Oz study (n=56) with four-stranger group discussions, where everyone's phone was on an AnimaStand, the facilitations re-engaged inactive members, balancing interpersonal dynamics and potentially enhancing relationships, without improving task performance. We finally discuss prospects for more generalizable animated personal device facilitation.
