Skip to content

Communicating Credit Risk with Large Language Models: Evaluation of Explanations from Standard and Alternative Data-Based Models

Aug 2026 · 0 citations · 70 references
Economics Computer Science

TL;DR

This work examines whether Large Language Models (LLMs) can serve as explanation layers that translate post-hoc explanation artefacts into stakeholder-appropriate risk narratives and discusses implications for the governance of risk models, including deployment considerations and the value of domain-aligned LLMs in regulated credit settings.

Abstract

Credit decisioning is a high-stakes task in which model outputs must be accurate and explainable to support compliant decisions. Although modern credit risk models such as eXtreme Gradient Boosting (XGBoost) and Graph Neural Networks (GNNs) improve predictive performance, their explanations are often too technical for stakeholders creating communication gaps that can shape approvals, denials, and fairness judgments. We examine whether Large Language Models (LLMs) can serve as explanation layers that translate post-hoc explanation artefacts into stakeholder-appropriate risk narratives. Using Freddie Mac single-family loan-level data, we develop three pipelines: standard tabular (XGBoost + SHAP), and two with alternative data, a pure network-based (GNN + GNNExplainer), and a bimodal one (combining tabular and network data). We generate narratives with three LLM configurations: a small fine-tuned LLM (Gemma 3 4B), a large fine-tuned LLM (DeepSeek R1 70B), and a zero-shot commercial LLM (Gemini 2.5). Explanation quality is evaluated through automated checks across all pipelines and a human study of bimodal explanations comparing credit risk professionals and non-professionals on eight decision-relevant dimensions. We have three main findings. First, the pipeline accounts for higher variance in evidence-grounding scores than the language model, meaning that the binding constraint on explanation quality is the evidence representation, not the model used. Second, the explanation narratives reliably name the influential factors but are less reliable when stating the direction of influence, which may be consequential for adverse-action communication. Finally, professionals apply stricter evidentiary standards than non-professionals. We discuss implications for the governance of risk models, including deployment considerations and the value of domain-aligned LLMs in regulated credit settings.

View source

Similar papers

Preprint Aug 2026

$\texttt{findr}$: Transparent and Fair Credit Risk Decisions through Semi-Structured Regressions

Credit risk models increasingly need to combine predictive accuracy with transparent explanations and auditable fairness constraints. Logistic regression remains attractive because its coefficients are easy to interpret, but it can miss nonlinear structure. Flexible models can improve prediction, but their explanations are often post-hoc and may not describe the decision rule itself. We introduce $\texttt{findr}$, short for flexible, interpretable deep regression, a semi-structured framework for binary credit risk modelling that decomposes the logit into an interpretable structured component and an orthogonal neural residual. The orthogonalisation separates coefficient-based effects from residual nonlinear variation, while an in-processing Wasserstein penalty mitigates group disparities by comparing score distributions during training. The framework also includes diagnostics that measure the structured component's contribution to logit variation, decision agreement, and local directional consistency. We evaluate $\texttt{findr}$ in a simulation study and on eight public credit datasets using score-level accuracy-fairness frontiers. The results show that $\texttt{findr}$ behaves close to logistic regression when the signal is approximately linear, while recovering much of the predictive gain of neural models when nonlinear structure is relevant. The diagnostics identify when coefficient-based explanations remain close to the full fitted model and when residual variation must also be examined. These findings support semi-structured modelling as a practical way to make performance, fairness, and interpretability trade-offs explicit in credit risk decisions.

Victor Medina-Olivares, Stefan Lessmann, Jonathan Crook · 0 citations
Preprint Aug 2026

Accurate Ensembles, Fragile Narratives: Multi-Scale Stacking and a Fidelity Audit of LLM-Generated Explanations for Credit Risk

Credit scoring increasingly relies on models whose decision logic cannot be read off their parameters, in tension with supervisory expectations that adverse decisions be explainable. A common proposal closes that gap with a language model: compute feature attributions, hand them to an LLM, and let it write the rationale. We build such a system end to end and test whether the second half of the promise holds. The predictive component is a multi-scale stacking ensemble fusing four differently regularised gradient-boosting learners with a residual network through a neural meta-learner trained on out-of-fold predictions. On a public 32,581-application credit dataset it reaches test ROC-AUC 0.9539 (95% CI [0.9462, 0.9616]) and PR-AUC 0.9137, beating the best single model by Delta-AUC = 0.0143 (p = 0.016 under a conservative independence assumption). Our central finding is asymmetric. The ranking gain is real but operationally small: at the F1-optimal threshold the ensemble avoids only six additional missed defaults out of 1,422 against a tuned random forest, cutting cost-weighted loss by under 2%. The narrative layer fails in a way prompt engineering alone does not fix. In an audited case the model named three factors as risk-increasing that the supplied attributions scored as risk-reducing, omitted the dominant driver, and introduced a feature never given to it. We trace this to properties we measure rather than assume: SHAP and LIME agree on which features matter (overlap@10 = 0.80) but not on their order (tau = 0.43, p = 0.18), and the attribution sign for the model's most sensitive input is near a coin flip across applicants (modal-sign share 0.53). Calibration (ECS = 0.117) and perturbation stability (DPD = 0.078) both fall short of our own thresholds. Constrained prompting is necessary but not sufficient: grounding must be verified after generation, not assumed.

Gregorius Reynaldi Pratama, Kuo-Kun Tseng · 1 citation
Review Open access Jul 2026

CreditR1: Calibration-Aware Reinforcement Learning for Interpretable Corporate Credit Risk Assessment with Large Language Models

CreditR1 delivers calibrated PDs with evidence-grounded reasoning that supports internal model validation and human review that supports transferability beyond the Chinese A-share market remains an open empirical question.

Yuxuan Wu, Haowen Dai, Yiheng Zhang et al. · 0 citations
Preprint Jul 2026

Credit Cards, Confusion, Computation, and Consequences: What Can We Uncover About Language Model Reasoning?

We introduce CreditCardQA, the first financial literacy benchmark for numerical reasoning derived from real credit card agreements. The dataset contains 1,800 questions, including first-person variants that reflect how consumers naturally ask about fees, interest, and payments. We evaluate a range of large language and reasoning models under Chain-of-Thought (CoT) and Program-of-Thought (PoT) prompting. Overall, PoT yields consistent performance gains, particularly for models with weaker baseline reasoning, and narrows gaps between open- and closed-source systems. Through error analysis, we show that failures arise less from arithmetic and more from misapplied financial rules, missed conditions, and misunderstandings of contractual terms. We further analyze question difficulty and find that comparisons, conditional logic, and monetary constraints are especially challenging. We also find that errors often arise in edge cases such as late-payment penalties or small-balance scenarios that are more likely to affect lower-income or financially vulnerable individuals.

Arnav Hiray, Agam Shah, Caleb Lu et al. · 0 citations
Preprint Jul 2026

AI Trading: Evaluating Large Language Models for Technical Market Analysis

It is concluded that while LLMs hold genuine promise within AI trading systems, robust deployment requires careful task decomposition, rigorous backtesting protocols, and domain-aware fine-tuning strategies.

Geofrey Ntale · 0 citations

Related blog posts

Microsoft Research Blog Aug 31, 2026

GigaPath-Flash and GigaTIME-Flash: Toward population-scale discovery with efficient pathology foundation models

What if pathology foundation models could do more with less? GigaPath-Flash and GigaTIME-Flash cut computational demands while maintaining strong performance, opening the door to larger studies and broader exploration. The post GigaPath-Flash and GigaTIME-Flash: Toward population-scale discovery with efficient pathology foundation models appeared first on Microsoft Research.