DocTalkBN: A Novel Dataset of Expert Telemedicine Conversations in Bengali
TL;DR
A large-scale multimodal dataset of real-world expert telemedicine conversations in Bengali, collected from nationally broadcast telemedicine programs featuring board-certified physicians, showing that DocTalkBN is a practically useful resource, particularly for clinically grounded reasoning tasks.
Abstract
Reliable medical conversational AI requires authentic expert--patient interaction data, yet such datasets remain scarce, especially for low-resource languages such as Bengali. We present DocTalkBN, a large-scale multimodal dataset of real-world expert telemedicine conversations in Bengali, collected from nationally broadcast telemedicine programs featuring board-certified physicians. DocTalkBN contains 557.63 hours of paired audio and text, 1,515 multi-turn patient calls, 10,274 host--doctor question--answer exchanges, totaling 1.7M tokens, spanning 26 medical specialties. Unlike prior resources derived from medical forums, written health content, or synthetic data, our dataset preserves the spontaneity, contextual richness, and spoken characteristics of authentic medical interactions in a low-resource setting. To support benchmark-driven research, we further construct three downstream tasks from the corpus, medical triage classification, advice safety evaluation, and medical named entity recognition, and benchmark a diverse set of large language models and encoder-based baselines. Our results show that DocTalkBN is a practically useful resource, particularly for clinically grounded reasoning tasks. We release this resource to facilitate future research on reliable medical NLP and safer, more culturally grounded healthcare systems for low-resource languages. Our source codes and dataset are publicly available at https://anonymous.4open.science/r/doctalk.