Sociotechnical systems: historical origins and contemporary relevance

Abstract

The genesis and evolution of the sociotechnical systems (STS) concept, one of the key approaches in organizational sociology and management, are considered. Based on a historical and sociological analysis of classical works and a secondary analysis of study results, the transition from the technocratic paradigm to an understanding of the inextricable relationship between technical and social components in complex systems is demonstrated. The classic works of the Tavistock Institute, which formulated the basic principles of STS, as well as the adaptation of these principles in the context of modern digital technologies such as artificial intelligence, platform solutions, and cyber-physical systems, are studied. The features of the Second Quantum Revolution are noted, which, unlike the First, is not limited to the framework of fundamental Keywords science, but transforms the very structure of interaction between technology, society, and the state. As the proceedings of the II International Symposium “Creating the Future” show, quantum technologies are becoming the core of a new sociotechnical system in which science, industry, education, regulatory institutions, and civil society are integrated into a single dynamic of coevolution. The author concludes that in the digital age, the STS concept retains its heuristic value, offering a tool for analyzing and designing organizations where the success of innovations is determined by their harmonious integration into social practices.