Collective Bargaining and Employee Citizenship Behaviour of Hotels in Yenagoa, Bayelsa State

Abstract

The study examined the relationship between collective bargaining and employee citizenship behaviour of hotels in Yenagoa, Bayelsa. The study adopted a cross-sectional survey design with a population of 1674 from 11 hotels. The study embraced the Krejcie and Morgan method of sampling, with a sample size of 313. After data cleaning, only data for 268 were used for data analysis. Descriptive statistics were used for data presentation while the hypotheses were tested using the Spearman’s Rank Order Correlation Coefficient. The content validity of our instrument was achieved using supervisor’s vetting and approval while the internal consistency of instrument was achieved using the Cronbach Alpha Coefficient with all the items being above 0.70. Findings showed that: a positive and significant relationship exists between collective bargaining and employee citizenship behaviour of hotels in Yenagoa; Based on the findings, the study concludes that as collective bargaining increases, it increases the employee citizenship behaviour of hotels in Yenagoa. The study recommends that organizations collective bargaining outcomes should be strictly adhered; organic work culture that promotes a positive relational climate; organization should provide a means of involving employees in workplace governance.