The Impact of Logistics Performance on Supply Chain Outcomes: The Mediating Roles of Collaboration and Coordination – A Case Study of Petroleum Development Oman (SDG 9: Industry, Innovation and Infrastructure)

Abstract

Purpose: This study examines how logistics performance influences supply chain outcomes within Petroleum Development Oman (PDO), focusing on the mediating roles of collaboration and coordination.   Methodology: A quantitative, cross-sectional design was employed. Data were collected from 252 PDO employees (84% response rate) using structured questionnaires. Analysis utilised SPSS v28, incorporating descriptive statistics, correlation, regression, and Sobel mediation tests.   Findings: Logistics performance exhibits a strong direct effect on supply chain performance (β=0.744, p<0.001). Collaboration (β=0.528, p<0.001) and coordination (β=0.497, p<0.001) independently predict supply chain performance. Sobel tests confirm partial mediation for collaboration (z=4.92, p<0.001) and coordination (z=4.37, p<0.001).   Originality/Value: This research integrates RBV, RV, and TCE into a unified empirical model, providing original evidence from Oman's petroleum sector, a developing economy context. By linking logistics performance to resilient, collaborative supply chain infrastructure, the study contributes to Sustainable Development Goal 9 (SDG 9: Industry, Innovation and Infrastructure).