Organization development management. Methodology of clientocracy

Abstract

The textbook outlines the theory and methodology of organizational development management, flexible management methods and models that are used all over the world. The emphasis is placed on the domestic methodology of managing the development of the clientocracy organization, which has proven its effectiveness in commercial and non—profit organizations. The goal is to show a new way of development and the possibility of increasing the effectiveness of management through the transformation of the organizational structure of management. The textbook contains theoretical material, at the end of each chapter there is a list of concepts, questions and tasks for self-control, recommended literature. Educational cases and assignments are included, as well as a detailed dictionary on the topic of the publication. The appendices present the results of a historical analysis of the evolution of management systems, an analysis of flexible management models, and reveal the tools of clientocracy in a methodological aspect through examples, rules, and recommendations. Meets the requirements of the federal state educational standards of higher education of the latest generation. For students of higher educational institutions studying in the fields of "Management", "Economics", "Innovation", "Quality Management". It can also be useful for managers and supervisors.