Who's Keeping Score? Interactive Steering of LLM-Powered Scoring with Attune

Abstract

Large language models (LLMs) are increasingly used to score text records at scale (e.g., rating candidate resumes on a 1-5 scale). However, existing LLM-powered approaches do not account for the fact that effective scoring requires both holistic understanding of records and locally consistent judgments across similar ones. We present Attune, a mixed-initiative system for steerable LLM-powered scoring. Given a task description and scoring range, Attune performs pairwise comparisons across records to develop a global understanding first, and then resolves these comparisons into consistent score assignments-deriving scoring criteria and rules bottom-up in the process. These serve as shared representations of scoring logic that users can inspect and edit. Based on insights from a formative study (n = 12), Attune's interface introduces novel steering interactions that allow users to deterministically refine scoring logic. Users can provide examples, directly edit criteria, rules, or target distributions, and give natural language feedback-with all refinements compiling into constraints that guide re-scoring. We validate our approach through a technical evaluation across three workloads and a user study with domain experts (n = 8) in healthcare, law, education, and AI evaluation.