Evaluating user satisfaction and experiences with selected AI chatbot healthcare applications available on the Google Play Store concludes that AI chatbots are best positioned to complement healthcare professionals, rather than totally replace them.
The findings indicate that chatbot integration may contribute to enhanced system efficiency and reduced inequalities in access to outpatient care, provided that implementation is accompanied by appropriate regulatory, ethical, and institutional safeguards.
Andrea Kelen, Beatrix Faragó· Észak-magyarországi Stratégi...· 0 citations
Multilingual AI chatbots demonstrate a boost in healthcare efficiency, a reduction in language barriers, and the promotion of health equity, but exhibit challenges regarding validation, workflow integration, and evaluation standards, along with ethical issues such as privacy and bias.
R. Sharanesha, Deepti Virupakshappa, A. Abushanan et al.· Informatics· 0 citations
The study results demonstrated the chatbots' responses were typically suboptimal; albeit, a significant minority prompted a follow up to review the chatbot response, and the study conforms with the Declaration of Helsinki.
Duncan Yorkston, Tracey Borrie, Paul K. L. Chin· Journal of Pharmacy Practice...· 0 citations
It is concluded that AI-powered chatbots positively influence customer satisfaction when they are accurate, responsive, user-friendly, and supported by human assistance for complex issues.
Bijoy Karmakar, Richa Handa, Sharad Bajpai· International Journal For Mu...· 0 citations
While the chatbot models showed high proficiency in data retrieval for “General Information” and “Postoperative Monitoring,” anesthesiologists significantly outperformed the AI models in “Patient Evaluation and Preparation”, highlighting a critical gap in AI’s clinical reasoning compared to human expertise.
Dilara Dinc, Aslıhan Ozbilgen· BMC Medical Informatics and...· 0 citations
DawAI is presented, a multimodal AI-powered virtual medical assistant designed to simulate real-time doctor– patient interactions and offers a scalable, accessible, and user-friendly solution for preliminary medical consultation, particularly benefiting users in remote and resource-constrained environments.
Dr. Abdul Khadeer, Mohammed Zubair Ahmed· International Journal of Eng...· 0 citations
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