The Role of Transformational Leadership, Organizational Culture, and Work Behavior Motivation in Improving Employee Performance at PT. Quanta Sinergi Indonesia

Abstract

General Background: Employee performance is an important aspect of organizational achievement, particularly in professional service companies that require accuracy, timeliness, and quality of service. Specific Background: PT. Quanta Sinergi Indonesia experienced increasing client and workload volumes without a corresponding increase in employees, creating the need to examine organizational factors related to employee performance. Knowledge Gap: Previous studies have reported inconsistent findings regarding the relationships between transformational leadership, organizational culture, work behavior motivation, and employee performance. Aims: This study analyzes the relationships of transformational leadership, organizational culture, and work behavior motivation with employee performance at PT. Quanta Sinergi Indonesia. Results: Using a quantitative approach, total sampling, a Likert-scale questionnaire, and PLS-SEM with SmartPLS 3.0, the study involved 56 employees. Transformational leadership has a positive and significant relationship with employee performance, organizational culture has a positive and significant relationship, while work behavior motivation has a significant negative relationship. The three variables jointly explain 78.2% of the variance in employee performance. Novelty: The study addresses inconsistent previous findings by examining the three organizational variables simultaneously. Implications: The findings indicate the importance of strengthening transformational leadership and organizational culture while managing work behavior motivation so that it supports productive employee performance. Key Findings Highlights Transformational leadership shows a positive and significant relationship with employee performance. Organizational culture demonstrates a positive and significant relationship with employee performance. Work behavior motivation shows a significant negative relationship with employee performance. Keywords : Transformational Leadership, Organizational Culture, Work Behavior Motivation, Employee Performance, PT. Quanta Sinergi Indonesia