Mobile-AI Learning Adoption and Sustainable User Engagement

Abstract

Artificial intelligence (AI) is reshaping mobile learning (m-learning) by facilitating personalized, adaptive, and interactive educational experiences. Despite these advancements, maintaining learner engagement remains a significant challenge in emerging economies. This study examines the impact of AI-enabled mobile learning experiences on learner trust and engagement, with particular attention to the mediating role of perceived value and the moderating effect of digital literacy. A quantitative research design was adopted, and data were obtained from 486 mobile learning users in Indonesia, India, and Malaysia. The proposed model was evaluated using Partial Least Squares Structural Equation Modelling (PLS-SEM). The results show that AI-enabled mobile learning experiences greatly increase learner trust (β = 0.35, t = 6.12, p < 0.001). Perceived value has an even stronger positive impact on trust (β = 0.41, t = 7.45, p < 0.001). Trust is the main factor driving learner engagement (β = 0.58, t = 12.89, p < 0.001), underscoring its importance in keeping learners engaged in AI-supported environments. Digital literacy also makes the link between trust and engagement stronger (β = 0.11, t = 2.35, p < 0.05). This means that learners with better digital skills are more likely to turn trust into an ongoing learning activity. This study advances the field of mobile learning by integrating technological, cognitive, and behavioral factors into a comprehensive AI-enabled learning framework.