Rancangan Aplikasi Sistem Manajemen Pemesanan Senbako pada Toko OD Frozen Palangkaraya Berbasis Web Menggunakan Metode Unified Modeling Language dengan PHP MySQL

Abstract

In today’s rapidly evolving digital era, the adoption of information technology has become crucial for businesses seeking to enhance operational efficiency and service quality. One effective solution is the implementation of an Order Management System (OMS) application, which integrates order processing, inventory control, and transaction information in real time. OD Frozen Food Store in Palangkaraya continues to face challenges because ordering and inventory management are still conducted manually, leading to recording errors, service delays, and difficulties in monitoring stock availability. This study aims to design and develop an OMS application that streamlines these processes, thereby improving efficiency and addressing existing problems. The methodology involved system requirements analysis, application design using Unified Modeling Language (UML), and prototype testing to ensure functionality. Data collection was carried out through direct observation and interviews with the store owner and employees, providing insights into operational needs and constraints. The research process began with problem identification, followed by system analysis, and culminated in application development and testing. Results show that the OMS application successfully improves order and inventory management, enhances accuracy, and provides users with easy access to real-time information. The system also supports better monitoring, reduces errors, and increases productivity. This research contributes practical benefits for the store, readers, and other stakeholders, while serving as a reference for future information system development in order management. Ultimately, the OMS application not only strengthens operational performance but also delivers a better customer experience.