Analysis of Internal Control of Cash Receipts of JATA-U Treasury In Based on the COSO Framework at PT ABC

Abstract

Cash receipts directly affect a company's financial resources; Therefore, effective internal control is essential to minimize operational errors and fraud. This study aims to analyze the implementation of internal control in the JATA-U Treasury In cash receipt procedure at PT ABC based on the Committee of Sponsoring Organizations of the Treadway Commission (COSO) framework. A qualitative descriptive approach was employed, with data collected through observations, interviews, and document analysis. The data were analyzed using the qualitative data analysis model of Miles, Huberman, and Saldana (2014), focusing on the five COSO components: Control Environment, Risk Assessment, Control Activities, Information and Communication, and Monitoring. The findings indicate that the Control Environment component has been implemented effectively through clear segregation of duties, restricted system access, and the absence of overlapping responsibilities. However, the implementation of the remaining four components has not been fully aligned with the COSO framework. Several weaknesses were identified, including delays in data synchronization, data entry errors, inadequate computer facilities, reliance on manual administrative processes, and slow document verification. Therefore, PT ABC should strengthen these components to improve the effectiveness, efficiency, and reliability of its cash receipt procedures in accordance with the COSO framework.