The Effect of Organizational Climate on Turnover Intention: The Mediating Role of Job Satisfaction among Employees
Abstract
Purpose - Examining and analyzing the influence of organizational climate on turnover intention, with job satisfaction as a mediating variable, among employees of PT. Wahana Ritel Honda Maguwoharjo. Design/methodology/approach – Explanatory research using a quantitative approach. Population & Sample: 60 employees of PT. Wahana Ritel Honda Maguwoharjo, selected via total sampling (saturated sampling). Data collection utilized a 5-point Likert scale questionnaire. Analyses included data quality testing (validity & reliability), classical assumption testing (normality, multicollinearity, heteroscedasticity), simple linear regression, and path analysis using SPSS version 26. Originality - To examine the mediating mechanism of job satisfaction in bridging organizational climate and turnover intention, specifically within the context of the local automotive retail industry (PT. Wahana Ritel Honda Maguwoharjo), in order to address inconsistencies or gaps in the findings of previous studies. Findings and Discussion – Organizational climate has a significant negative effect on turnover intention ($\beta = -0.797, p = 0.000$). Organizational climate has a significant positive effect on job satisfaction ($\beta = 0.203, p = 0.019$). Job satisfaction has a significant negative effect on turnover intention ($\beta = -0.220, p = 0.011$). Job satisfaction significantly mediates the effect of organizational climate on turnover intention, where the total effect ($-0.841$) is greater than the direct effect ($-0.797$). 0 Conclusion – A conducive organizational climate can reduce turnover intention—both directly and indirectly—by enhancing employee job satisfaction. To effectively curb employee turnover intentions in the automotive retail industry, company management needs to align a healthy internal work climate with the fulfillment of employees' personal job satisfaction. Keywords - Organizational Climate, Job Satisfaction, Turnover Intention, Mediating Variable