Analysis on Supply Chain Challenges in Steven Construction & Supply

Abstract

This study determined the supply chain challenges across the areas of customer, cost, communication, coordination, collaboration, control and continuous improvement and assessed the effects of these challenges on operational performance and determined whether a significant relationship exists between them. The study utilized a descriptive research design and employed a survey questionnaire as the primary data-gathering instrument. The respondents consisted of employees of Steven Construction and Supply. Statistical tools such as frequency counts, weighted means, rankings, and Spearman's Rank Correlation were used to analyze the collected data. The findings revealed that the company moderately encountered supply chain challenges across all dimensions. Likewise, the effects of these challenges on operational performance were evident across various aspects of the organization's operations. The results further indicated that cost/pricing-related concerns were among the most prominent challenges the company faced. In addition, communication, coordination, collaboration, control, and continuous improvement were identified as important factors influencing operational performance. The test of the relationship showed that supply chain challenges are significantly associated with operational performance. This implies that effective management of supply chain challenges improves operational outcomes and overall organizational efficiency. Based on the findings, an operational enhancement plan was proposed to address the identified supply chain challenges and strengthen the company's operational performance. In conclusion, the study highlighted the importance of effectively managing supply chain challenges to maintain and improve the operational performance of Steven Construction and Supply. While various challenges were identified across different supply chain dimensions, the findings emphasized the need for continuous improvement initiatives and strategic interventions to address operational concerns. The proposed operational enhancement plan, developed from the study's findings, provides practical guidance to strengthen supply chain management practices, improve organizational efficiency, and support sustainable operational performance.