O uso de tecnologias digitais na gestão de pessoas: impactos nos processos de recrutamento, desenvolvimento e cultura organizacional

Abstract

Digital transformation has been integrated into organizations, resulting in significant impacts on people management—particularly regarding recruitment, development, and organizational culture. The study's general objective was to analyze the impact of digital technologies on people management, considering the strategic, operational, and cultural changes resulting from digitalization. The methodology employed was a qualitative literature review conducted between 2022 and 2026, drawing on studies indexed in the Lilacs, Periódicos Capes, and SciELO databases. Results indicated increased efficiency in selection processes through the use of artificial intelligence and automated screening systems. Regarding employee development, digital platforms strengthened continuous learning and knowledge management. In terms of organizational culture, values ​​associated with innovation, adaptability, and technological responsibility became institutionalized. Digital governance was consolidated as a cornerstone of organizational sustainability. The study concludes that the integration of technology, strategy, and the valuing of human capital is an essential condition for competitiveness and digital maturity in contemporary organizations.