Future Trends in Corporate Social Responsibility (CSR): Artificial Intelligence, Digital Responsibility, And Global Sustainability Challenges
TL;DR
The findings indicate that AI-driven decision-making, responsible digital governance, and sustainability-focused innovation are transforming CSR into a more strategic and data-driven management approach.
Abstract
Corporate Social Responsibility (CSR) is continuously evolving in response to rapid technological advancement, digital transformation, and increasing global sustainability challenges. Emerging technologies, particularly Artificial Intelligence (AI), are reshaping how organizations design, implement, and evaluate CSR initiatives. At the same time, businesses face growing responsibilities related to digital ethics, data privacy, cybersecurity, climate change, social inequality, and sustainable development. This mini research examines future trends in CSR by exploring the integration of AI, digital responsibility, and responses to global sustainability challenges. The study employed a qualitative descriptive research design using secondary data from peer-reviewed journals, books, sustainability reports, and publications from international organizations. The findings indicate that AI-driven decision-making, responsible digital governance, and sustainability-focused innovation are transforming CSR into a more strategic and data-driven management approach. Organizations that embrace ethical AI, transparent governance, and sustainable technologies are better positioned to create long-term value while contributing to global sustainable development. The study concludes that the future of CSR will depend on balancing technological innovation with ethical responsibility, stakeholder trust, and environmental sustainability.