The role of intelligent technologies in ensuring sustainable organizational development and management: Analysis and prospects

Abstract

Blending innovative technologies such as artificial intelligence, big data, and the Internet of Things has become a key driver of sustainable organizational development (SOD) worldwide. These technologies support resource optimization, informed decision- making, and environmentally sustainable growth. However, in Ukraine, the post-war context and energy challenges have both facilitated and constrained the adoption of technology-driven sustainability practices. This study employs a convergent parallel mixed-methods design, in which quantitative and qualitative data were collected simultaneously, to examine the role of intelligent technologies in promoting SOD in Ukrainian organizations. Quantitative data were collected through structured questionnaires from 250 organizational respondents; however, regression and ANOVA analyses were conducted on 89 complete cases using a complete-case approach, while qualitative insights were obtained through interviews with 18 experts. Quantitative data were analyzed using descriptive statistics, regression analysis, and ANOVA in SPSS, whereas qualitative data were examined through thematic analysis using NVivo. The findings reveal several enabling factors, including EU integration initiatives and national digitalization strategies, alongside key barriers such as skill shortages and cybersecurity concerns. The study provides practical policy recommendations to strengthen digital resilience and promote sustainable organizational development in Ukraine.