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Open access Aug 2026

Maintenance and reliability of a municipal bus fleet – a data-centered assessment

The reliability and performance of public transport systems are fundamental to ensure smooth operations and minimize disruptions. This study presents a novel analysis of maintenance activities and their impact on both intrinsic and operational availability within a municipal bus fleet, using a unique dataset from 53 Au...

M. Duarte, L. Margalho, W. Gołębiowski et al. · 0 citations
Open access Sep 2026

Service Quality Dimension of the Philippines’ Department of Public Works and Highways (DPWH) Guidelines and Procedures on Construction Materials Price Data (CMPD)

The government procurement systems must be reliable and flexible, particularly when it comes to infrastructure projects. The Construction Materials Price Data (CMPD) system is the primary tool used in the Philippines for the Detailed Unit Price Analysis (DUPA) project cost estimation. Since CMPD data is used by Nationa...

Mark Edward L. Avila, J. Bianes · 0 citations
Review Open access Aug 2026

Evaluation of Perceived Service Quality of School Bus Route C Based on SERVQUAL Dimensions Using the Importance–Performance Analysis (IPA) Approach

School bus services are an integral part of public transportation that supports students' mobility and improves access to education. This study aims to evaluate users' perceptions of the service quality of School Bus Route C in Sragen Regency based on the SERVQUAL dimensions and to identify service attributes requiring...

Alfian Dharma Ajie, S. Yuliani, Rina Herlina Haryanti · 0 citations
Open access Aug 2026

Performance Evaluation of the Supply Chain for Investment-Based Electricity Connection Services using SCOR, IPA, and RCA

This research evaluated the supply chain performance of new electricity connections and capacity upgrades requiring network investment at PLN UP3 Sanggau. The observed problems included project completion delays, application backlogs, deferred connected capacity, and unrealized energy sales. Performance was assessed us...

Aam Amrullah, N. Arvitrida · 0 citations
Open access Aug 2026

EVALUATING THE QUALITY OF SERVICE (QOS) OF URBAN BUS PERFORMANCE IN THE CAPITAL STATE OF PERAK, MALAYSIA

Global urbanisation results from demographic trends, such as population growth, migration from less urban to developed areas and international migration to developed countries. Rapid population growth has increased the number of vehicles. Moreover, ongoing infrastructure development has struggled to keep pace with the...

Shuhairy Norhisham, Nor Najwa Irina Mohd Azlan, Muhammad Fadhlullah Abu Bakar et al. · 0 citations
Sep 2026

Determination of key performance indicators of e-VTOL aircraft using a balanced scorecard approach

The purpose of the study is to define key performance indicators for essential systems of electric vertical take-off and landing (e-VTOL) aircraft and to analyze operational performance during maintenance, assessing strategic objectives related to the fleet. The methodology of the study uses the balanced sco...

N. Erk, T. Imanov, S. Erk · 0 citations

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