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Anastasiia Satarenko

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#explainable ai Book Open access Oct 2026

Too Human or Not Enough? User Preferences for AI Error Recovery Messages

It is suggested that effective AI error recovery should maintain a professional baseline while adapting to the seriousness of the mistake, and value directness, clarity, accountability, and restraint over humor or highly human-like expression.

Anastasiia Satarenko · 0 citations
Book Open access Jul 2026

Help, Don’t Control: Measuring User Emotional Background in AI Assistant Interaction

An exploratory lab study measuring users’ Emotional Background (EB) during three local device-maintenance tasks in a prompt-based assistant and a menu-based baseline interface found patterns appeared to cluster around three interaction moments.

Anastasiia Satarenko · 0 citations

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