HUMAN-CENTERED EXPLAINABLE AI FOR ADAPTIVE RESOURCE ALLOCATION AND DECISION GOVERNANCE IN SERVICE ORGANIZATIONS
Service organizations increasingly employ artificial intelligence and predictive analytics to allocate financial, technological, workforce, and operational resources. Although algorithmic systems can process complex organizational data, purely prediction-driven approaches may generate recommendations that are difficult...
Adiluzzaman Adiluzzaman, Arsal Arif, Syeda Nazia Huq et al.
· Global Journal of Engineerin... · 0 citations