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Critical success factors in digital transformation of firms: A proposed model
The findings indicate that leadership commitment and strategic alignment are the most consistently cited critical success factors for successful digital transformation and the Comprehensive digital transformation Success Model (CDTSM) is proposed, which integrates these CSFs into a structured framework encompassing the initiation, planning, execution, monitoring, and sustainability phases of digital transformation.
Behzad Salavati Tehrani, Carmen De-Pablos-Heredero
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