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Sponsored Artificial Intelligence: A Modern Approach, Global Edition Artificial Intelligence: A Modern Approach, Global Edition

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Changli Xia

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#generative ai Aug 2026

A systematic mapping of generative AI-powered virtual assistant in European public administration

The rapid development of LLMs has accelerated the adoption of GenAI across multiple sectors. Among current applications, GenAI-powered virtual assistants represent the most prominent and widely implemented use case in public sector. However, there is currently little research that systematically maps the functions, ant...

Changli Xia, Joep Crompvoets, Evrim Tan · 0 citations

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