Author

Eristya Maya Safitri

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Review Open access Sep 2026

The Impact of Anthropomorphism on AI Chatbot Usage Intention: The Mediating Role of Customer Experience in a Modified UTAUT Model

The precipitous trajectory of artificial intelligence has hastened, within university career services, the integration of chatbot systems. However, technical sophistication alone does not guarantee the efficacy of AI chatbot deployment; user acceptance and the quality of the interaction experience are equally critical....

Arista Pratama, F. Muttaqin, Siti Mukaromah et al. · International journal of com... · 0 citations

Open access Aug 2026

Analysis of The Acceptance of Fitness Apps Using A Modified UTAUT2 Model in Surabaya

The rapid development of digital technology in the healthcare sector has encouraged the widespread adoption of fitness applications to support physical activity monitoring and healthy lifestyle management. Despite their increasing popularity, many users do not consistently continue using these applications, highlightin...

Putri Intan Octavia Br Sipayung, Asif Faroqi, Eristya Maya Safitri · bit-Tech · 0 citations