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H. Kalkis

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Conference Open access Aug 2026

Challenges with efficiency metrics and possible solutions while using Lean methodology in service industry

Purpose – This publication examines the use of Lean methodology in the service industry, with a specific focus on the challenges of developing and applying efficiency metrics. Processes in the service industry are intangible and fragmented, which creates limitations for measuring the improvements. This research offers...

Svetlana Kocerova, H. Kalkis, Z. Roja · 1 citation
Review 2026

Factors influencing public safety, societal development and sustainability due to shortcomings in the educational system.

The interdisciplinary study was conducted with an aim of identifying and eliminating gaps in public education of children at the levels of health, education and participation in national/local policy planning. Multidisciplinary Questionnaire was completed by 1209 students of the University of Latvia. Before conducting...

I. Ebela, I. Rumba-Rozenfelde, H. Kalkis et al. · 0 citations

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