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Conference Open access Aug 2026

Challenges with efficiency metrics and possible solutions while using Lean methodology in service industry

Purpose – This publication examines the use of Lean methodology in the service industry, with a specific focus on the challenges of developing and applying efficiency metrics. Processes in the service industry are intangible and fragmented, which creates limitations for measuring the improvements. This research offers...

Svetlana Kocerova, H. Kalkis, Z. Roja · 1 citation
Review

IV. NEW PERSPECTIVES ON MANAGEMENT AND ORGANISATIONAL RESILIENCE

The review synthesizes the performance improvements, operational efficiencies, and strategic advantages that stem from Q4.0 initiatives, providing a structured foundation for future research examining the strategic impact of digital quality management.

Karolina Šūmakarienė, Renata Korsakienė · 0 citations
Review Open access Aug 2026

Methods for measuring project management effectiveness: overview and classification of approaches

The study aims to identify existing methods for measuring project management effectiveness and to propose a new set of measures and indicators designed to address identified gaps in current academic and professional practice. A systematic literature review (SLR) was conducted using explicit inclusion and exc...

M. Winiarska, Joanna Kizielewicz · 0 citations
Review Open access Sep 2026

The Role of Strategic Planning in Business Success: A Literature Review

This study explores the role of strategic planning in driving business success and organizational performance. It aims to evaluate the theoretical foundations, practical models, and evolving trends in strategic planning, with a focus on how it influences competitiveness, adaptability, and sustainability across sectors...

Habeeb Ilufoye · 0 citations
Review Sep 2026

Investigating the new EFQM Model in the context of organizational priorities for sustainable excellence

The paper reflects on current literature findings regarding business excellence models and investigates sustainability and resilience as emerging organizational priorities in the context of the 4th Industrial Revolution. These priorities are examined in the frame of the new version of one of the most popular busine...

Loukas N. Anninos, S. M. Dahlgaard-Park, J. J. Dahlgaard · 0 citations
Review Open access Aug 2026

Lean six sigma and sustainability in management research: a scoping review of conceptual and methodological approaches

This paper aims to examine how sustainability is integrated into Lean Six Sigma (LSS) within the existing academic literature. While LSS is widely established as a process-oriented management system for performance and quality improvement, it remains unclear how sustainability is embedded in LSS frameworks, tools a...

C. Pfaff · 0 citations

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